Privacy Policy

Last updated: December 2025

1. Introduction

Cultivio Technologies ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our products and services.

2. Information We Collect

2.1 Device Data

Our AquaSense devices collect:

  • Water level measurements
  • Pump on/off status and duration
  • Device configuration settings

Important: This data is stored locally on the device and is NOT transmitted to any cloud server. We do not have access to your device data.

2.2 Contact Information

When you contact us or place an order, we may collect:

  • Name and email address
  • Phone number
  • Shipping address

3. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Send product updates and warranty information
  • Improve our products and services

4. Data Security

We implement appropriate security measures to protect your personal data. Your device data remains on your local device and is protected by Bluetooth pairing and optional password protection.

5. No Cloud Connectivity

AquaSense operates entirely offline. Your water usage data, pump history, and device settings are stored only on the device itself. We cannot access, view, or collect this data remotely.

6. Third-Party Services

We may use third-party services for:

  • Payment processing (Razorpay)
  • Shipping and delivery
  • Email communications

These services have their own privacy policies.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

8. Contact Us

For any privacy-related questions or requests:

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our website.