1. Acceptance of Terms
By purchasing or using Cultivio products and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our products.
2. Products and Services
Cultivio provides smart home automation products, including the AquaSense water management system. Our products are designed for residential use in accordance with local electrical and safety regulations.
3. Purchase and Payment
- All prices are in Indian Rupees (INR) and inclusive of applicable taxes
- Payment must be completed before order processing
- We accept various payment methods including UPI, cards, and net banking
4. Shipping and Delivery
- Free shipping on all orders within India
- Delivery typically within 5-7 business days
- Tracking information provided via email/SMS
5. Warranty
5.1 Standard Warranty
All AquaSense products come with a 6-month warranty against manufacturing defects from the date of purchase.
5.2 Warranty Coverage
The warranty covers:
- Defects in materials and workmanship
- Electronic component failures under normal use
5.3 Warranty Exclusions
The warranty does NOT cover:
- Physical damage from drops, impacts, or mishandling
- Water damage to non-waterproof components
- Damage from improper installation or voltage
- Normal wear and tear
- Unauthorized modifications or repairs
6. Returns and Refunds
- 7-day return policy for unopened products
- Defective products can be replaced within warranty period
- Refunds processed within 7-10 business days
7. Installation and Use
- Installation should be done by qualified personnel for electrical connections
- Follow all instructions in the user manual
- Use only with compatible power sources (5V USB-C)
- Do not modify or tamper with the devices
8. Limitation of Liability
Cultivio shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data or business interruption
- Damages exceeding the purchase price of the product
- Issues arising from improper installation or use
9. Intellectual Property
All Cultivio trademarks, logos, designs, and product names are the property of Cultivio Technologies. Unauthorized use is prohibited.
10. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our products after changes constitutes acceptance of the new terms.
11. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.
12. Contact
For questions about these terms: